Using the Snabb app can help you avoid parking fines successfully, but sometimes, things happen, and you might forget to activate the parking session. Here are some tips in case you find a yellow fine ticket on the window.
Most often, we are called because parking was started on the wrong vehicle or the license plate was entered with a typo. Therefore, we always recommend checking the parking zone and the vehicle license plate first. In the case of such human errors, we will cancel your fine! A written request is required for cancellation, so that the procedure is quick and efficient, and for this purpose we have created a convenient self-service environment – trahv.snabb.ee. In the same environment, you can also quickly find out information about the fine and make a payment.
Access additional information by scanning the QR code
If you receive a parking fine in Snabb’s parking lot, the easiest way to access the self-service portal is by scanning the QR code on the fine receipt. This way, you’ll instantly get more details about the fine. If scanning the QR code doesn’t work, no problem – you can still check the fine info online at trahv.snabb.ee by entering the fine number and your vehicle’s license plate.
Pay the parking fine with Apple Pay or Google Pay
With Snabb’s new self-service portal, you can:
- check out all the info related to the fine,
- see photos of the vehicle that got fined,
- download a copy of the fine receipt.
Self-service also makes paying parking fines significantly more convenient, because instead of the usual bank transfer and manually entering payment information, you can pay the fine using:
- Apple Pay or Google Pay,
- Estonian bank links,
- Visa or Mastercard credit cards.
Appealing the fine
If you think the fine was issued without a reason, no worries! Snabb’s self-service portal allows you to appeal the fine. Just answer a few questions and, if needed, you can provide supporting evidence like pictures or invoices.
Even after you’ve paid or appealed the fine, you can still access the fine information through the self-service portal to check if the payment went through or if your appeal was successful.
We really hope you never have to deal with a pesky fine ticket on your windshield. But if it happens, rest assured that Snabb’s self-service is the most convenient place to get all the info you need and easily handle the fine.
Snabb’s self-service: trahv.snabb.ee
